Privacy Policy

1. Introduction

Welcome to Board Ad ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our AI-powered advertising platform and related services (the "Service").

By using Board Ad, you agree to the collection and use of information in accordance with this Privacy Policy. If you disagree with any part of this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and profile information
• Brand Information: Company name, website URL, logos, brand colors, and marketing materials
• Payment Information: Billing address, payment method details (processed securely through third-party providers)
• Content: Images, text, and other materials you upload or create using our platform
• Communications: Messages you send to us, including support requests and feedback

2.2 Information We Collect Automatically

• Usage Data: How you interact with our platform, features used, time spent, and user preferences
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs, including access times, pages viewed, and system activity
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

2.3 Information from Third Parties

• Website Analysis: Publicly available information from websites you ask us to analyze
• Social Media: Information from social media platforms when you connect your accounts
• AI Services: Data processed through our AI partners (OpenAI, etc.) for content generation

3. How We Use Your Information

We use your information to:

• Provide Our Service: Generate AI-powered advertisements, analyze your brand, and deliver platform functionality
• Personalization: Customize your experience and improve our AI recommendations
• Communication: Send you updates, support responses, and important service notifications
• Billing: Process payments and manage your subscription
• Security: Protect against fraud, abuse, and unauthorized access
• Legal Compliance: Meet legal obligations and enforce our terms
• Improvement: Analyze usage patterns to enhance our platform and develop new features
• Marketing: Send promotional content (with your consent, where required)

4. AI Processing and Data Usage

Our platform uses artificial intelligence to generate advertising content. Here's how we handle your data in this process:

• Content Generation: Your brand information and input prompts are processed by AI models to create customized advertisements
• Brand Learning: We analyze your brand assets to maintain consistency across generated content
• Quality Improvement: We may use aggregated, anonymized data to improve our AI models
• Third-Party AI: Some processing occurs through third-party AI services (like OpenAI) under strict data protection agreements
• Data Retention: Generated content and processing data are retained according to your subscription and our retention policies

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Trusted third parties who help us operate our platform (payment processors, AI services, hosting providers)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly authorize us to share your information
• Aggregated Data: De-identified, aggregated data for research and analytics purposes

We do NOT:

• Sell your personal information to third parties
• Share your brand assets or generated content without permission
• Use your content for training AI models without explicit consent
• Provide access to your account to unauthorized parties

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Strict access controls and authentication for our systems
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Cloud infrastructure with enterprise-grade security
• Data Backups: Regular, secure backups with geographic redundancy
• Incident Response: Procedures for detecting and responding to security incidents

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing
• Withdraw Consent: Revoke consent for marketing communications

Account Controls:

• Update your account settings and preferences in your dashboard
• Download or delete your generated content
• Manage email notification preferences
• Close your account (data will be deleted within 30 days)

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for platform functionality and security
• Performance Cookies: Help us understand how you use our platform
• Functional Cookies: Remember your preferences and settings
• Analytics: Measure platform performance and user engagement

You can control cookies through your browser settings. Note that disabling certain cookies may limit platform functionality.

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Enforce our agreements and protect our rights
• Improve our platform and develop new features

Specific Retention Periods:

• Account data: Retained while your account is active, deleted within 30 days of account closure
• Generated content: Retained according to your subscription plan, with options for extended storage
• Usage logs: Retained for 12 months for security and analytics purposes
• Payment data: Retained for 7 years to comply with financial regulations

10. International Data Transfers

Board Ad operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• Adequacy Decisions: Transfers to countries with adequate privacy protections
• Standard Contractual Clauses: EU-approved contracts for international transfers
• Binding Corporate Rules: Internal policies ensuring consistent global protection
• Consent: Explicit consent for transfers where required

11. Children's Privacy

Board Ad is not intended for use by children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

12. California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: What personal information we collect and how it's used
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we don't sell personal information)
• Right to Non-Discrimination: We won't discriminate against you for exercising your rights

To exercise these rights, contact us at privacy@board.ad or through your account settings.

13. European Privacy Rights (GDPR)

If you're in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Lawful Basis: We process your data based on legitimate interests, contractual necessity, or consent
• Data Protection Officer: Contact our DPO at dpo@board.ad for privacy concerns
• Supervisory Authority: You can file complaints with your local data protection authority
• Automated Decision-Making: You have rights regarding automated decisions that significantly affect you

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will:

• Post the updated policy on our website
• Update the "Last updated" date at the top
• Notify you of material changes via email or platform notification
• Provide a 30-day notice period for significant changes

Your continued use of Board Ad after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: